We take your privacy seriously and are committed to safeguarding your personal information at Izhar-Monnoo Developers. We value you as our customer, respect your privacy and are committed to protecting it through our compliance with this policy.
1. WHAT ARE THE SOURCES OF YOUR PERSONAL DATA?
The sources of your personal data collected (collectively referred to as “Platforms” in this policy) may include without limitation the following:
Izhar-Monnoo Developers website: These are websites we created for you that are operated by us, they include websites operated by IMD under our own domains and web addresses (URLs) and our own micro-sites that are part of a third-party social media networks such as Facebook, Twitter, or Instagram.
Emails, text messaging services, and other electronic messages: These are the electronic text-based interaction between you and Izhar-Monnoo Developers
Customer service: Any communication between you and our customer service center (e.g. phone, email, WhatsApp etc.).
Online / Offline registration forms: These include printed/digital registrations, surveys, or questionnaires Izhar-Monnoo Developers collects via registration forms & various promotions when you participate in one of our events or visit our office/sites etc.
Data we create: Izhar-Monnoo Developers may also create data about you, when you avail our services.
Data from other sources: These include social media networks, market research agencies, IMD’s third party sales agents & Marketing Partners.
2. WHAT INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE YOUR PERSONAL INFORMATION?
The type of personal information we collect on or through our platforms, why we collect and how we use the personal information are explained in the following:
We would use your personal data to help us respond to your queries or expression of interest and to ensure we help you find the right property that suits your needs. We may receive your personal data through one of the following channels:
When you send us an enquiry, via our website/social media page/call/WhatsApp, regarding one of our properties; When you participate in one of our events or visit our stands to enquire about our properties; When you may have expressed interest about our properties through our third-party agents; When you visit our sales office or contact our sales advisors regarding any property you wish to purchase.
Once you have decided to move forward to purchase of a property with Emaar, we collect personal data such as name, passport, address, national ID, contact to conclude the contractual arrangements to finalize the property sale and to facilitate property registrations, handover and payment arrangements.
As part of our email campaigns, we track whenever you receive, open, click a link, or download any attachments from an e-mail you receive from Izhar-Monnoo Developers.
We collect and use personal information such as name, email ID, contact number and in certain cases passport/ government ID proof to facilitate the sales agreement between Izhar-Monnoo Developers and the individual.
We may need to process your personal information to keep your payments safe and secure and protect against fraudulent transactions. It is in our legitimate interests to process personal information to keep your payments secure and to prevent fraud. We may also require your personal information to send payment reminders and legal intimations in case of overdue payments. Processing personal information in this way may also be necessary to ensure compliance with the relevant legal and regulatory obligations.
OTHER INFORMATION WE COLLECT
There is other information we may collect that does not directly reveal your specific identity or does not directly relate to you as an individual. We may automatically collect the following information pursuant to our legitimate business interests when you visit our website or utilize our services:
• Your equipment, browsing actions and patterns collected automatically as you navigate through our websites.
• Usage details, time of requests, browser types, operating system, IP addresses and information collected through cookies, web beacons and other tracking technologies.
• Details of your visits to our website, including traffic data, location data, logs and other communication data and the resources that you access and use on the website.
Cookies: A cookie is a small piece of data, which includes an identifier made of letters and numbers that is sent by a web browser and stored on your computer. Cookies are used as a reliable mechanism to remember information about you, so your interaction with our website is seamlessly simple. Cookies typically do not contain any information that personally identify you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
HOW LONG DO WE KEEP INFORMATION ABOUT YOU?
We will only keep your personal information for as long as is reasonably necessary taking into consideration our need to answer queries or resolve problems, any other purpose outlined above or to comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period, for example, till the end of the leasing contract with the organization you represent, or after your query has been addressed. In certain cases, we may retain your personal information for a longer period where extended retention periods are required by law or regulation and to establish, exercise or defend our legal rights. We will ensure that it is disposed in a secure manner when it’s no longer needed.
HOW SECURE IS YOUR INFORMATION?
Your personal data security is an important concern to us. We provide the utmost care in secure transmission of your personal information from your computer, smartphone, and other electronic devices to our servers. We use industry security standards to safeguard the confidentiality of your information (e.g. firewalls, Transport Security Layer (“TLS”) etc.) and to make sure that your personal information is secure with us.
We have implemented and maintained appropriate technical and organizational security measures, policies and procedures to protect your personal information from the accidental loss, unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. All payment transactions are encrypted using TLS technology. Ex: Measures we take includes:
UPDATES ON POLICY
This policy may change from time to time. Your continued use of our platforms after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
In case of any queries related to this policy, you can contact our Data Privacy Office in one of the following ways.
Email: [email protected]
UAN: +92 42 111 463 111